Shipping

1. Shipping Methods and Timeframes: We offer priority shipping for our capsules and consumables.

• Priority Shipping: 1 to 3 business days

Shipping of our non-consumable merchandise such as clothing items takes slightly longer to ship with an average of 3 to 7 business days.

Please note that these timeframes are estimates and may vary based on factors such as your location, weather conditions, and carrier delays.

2. Order Processing: Orders are typically processed within 1 business day after payment confirmation. If there are any delays in processing your order, we will notify you promptly.

3. Shipping Rates: Shipping charges are a flat 5 USD fee. Shipping costs will be displayed during the checkout process before you finalize your purchase.

4. Tracking Information: Once your order is shipped, you will receive a shipping confirmation email containing a tracking number and instructions on how to track your package. This will allow you to monitor the status of your delivery.

5. Shipping Restrictions: We currently offer shipping within the USA, shipping to every state.

7. Lost or Damaged Shipments: In the rare event that your order is lost or arrives damaged, please contact our customer support within 10 days of receiving your package. We will work with you to resolve the issue and, if necessary, initiate a claim with the shipping carrier.

8. Address Accuracy: It is your responsibility to provide accurate and complete shipping information during the checkout process. We cannot be held responsible for delays or additional charges resulting from incorrect or incomplete addresses.

9. Shipping Changes and Cancellations: If you need to make changes to your shipping address or cancel your order after it has been placed, please contact our customer support as soon as possible. We will do our best to accommodate your request, but changes may not always be possible once the order has been processed.

10. Holiday Shipping: During peak holiday seasons, shipping carriers may experience delays due to high order volumes. We recommend placing your orders early to ensure timely delivery.

11. Contact Information: If you have any questions or concerns about our shipping policy, please don't hesitate to contact our customer support info@mindmendmushrooms.com.

Please review our Shipping Policy carefully before placing your order. By completing a purchase with us, you agree to adhere to the terms and conditions outlined in this policy.

Return and Refund Policies

Due to the consumable nature of our capsules, we do not offer returns, but we stand behind our products and will work with you if any problems arise.

Contact us at info@mindmendmushrooms.com with any questions or concerns.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds

We will work with all of our customers if they are not satisfied with the product.